Contact us
For help with the app, to report incorrect information or to suggest an improvement, please contact Broadstairs Folk Week.
Broadstairs Folk Week
Kent Innovation Centre
Millennium Way
Broadstairs, Kent
CT10 2QQ
Email: info@broadstairsfolkweek.org.uk
Telephone: 01843 604080
Kent Innovation Centre
Millennium Way
Broadstairs, Kent
CT10 2QQ
Email: info@broadstairsfolkweek.org.uk
Telephone: 01843 604080
When reporting a technical problem, please include your iPhone model, iOS version, app version and a brief description of what happened. A screenshot is also helpful where possible.
Frequently asked questions
- The programme information looks incorrect. What should I do?
- Please email us with the event name and the information that appears to be wrong. Festival information can change, so also check the official festival website.
- How do I buy tickets?
- Where online tickets are available, the app opens the relevant booking page. The app does not process payments itself.
- A ticket or website link does not open.
- Check that your device has an internet connection, then try the link again. You can also visit the official Broadstairs Folk Week website directly.
- The app is not displaying correctly.
- Close and reopen the app. Also check the App Store for the latest version. If the problem continues, email us using the contact details above.
- Do I need an account?
- No account is required to browse the festival programme in the app.
Important information
Event times, venues, availability and ticket details may change. Please confirm important details on the official festival website or booking page before travelling.